> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.easy.school/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Change the Payment Method for the License ## Function Description [**Easy.School**](http://Easy.School) allows the main account of the school structure to independently manage its license, including the ability to **change the payment method**. The accepted payment methods are: - **Credit Card** - **SEPA Direct Debit** (for European bank accounts) This operation does not take place directly within the management system, but through the **Stripe portal**, the secure payment platform used by [Easy.School](http://Easy.School) for subscription management. > **Important:** this feature is accessible **exclusively from the main account** of the school structure (the administrator account with which the license was activated). Coordinator or educator accounts of individual branches do not have access to this section. --- ## Where to Find It This feature is located in the **Branch Management** section (accessible from the main account): **Branch Management → License** --- ## How to Change the Payment Method ### Step 1 – Log in with the Main Account 1. Log in to the management system with the credentials of the **main account** of the school structure. 2. If after logging in you find yourself within a branch (coordinator side with light blue menu, or educator side with green menu), you can reach the **Branch Management** section as follows: - Click on your **username or profile icon** in the top right corner. - In the dropdown menu that opens, click on **"Branch Management"**. 3. You will access the centralized section with the dark background menu, from which you can manage the license. ### Step 2 – Access the License Section 1. In the left menu, click on **"License"**. 2. The page with information related to your active license will open, including: - The name of the school or organization - The number of students included in the license - The type of renewal (e.g. **Annual**) ### Step 3 – Open the License Management Portal 1. Scroll down the **License** page until you find the section **"Cancel renewal or change payment method"**. 2. Click the green button **"Manage Your License"**. 3. You will be automatically redirected to the **Stripe portal**, the secure platform used for payment management. > **Note:** The redirection occurs automatically and securely. You do not need to enter additional credentials to access the Stripe portal, as the connection is made through direct authentication from your session. ### Step 4 – Change the Payment Method in the Stripe Portal Once inside the Stripe portal, you will find a summary of your active subscription. To change the payment method: 1. Locate the **"Payment Methods"** section (in Italian: _Metodi di pagamento_). 2. Click on **"Add Payment Method"** (_Aggiungi metodo di pagamento_). 3. Select the type of method you wish to add: **Credit Card** - **Card Number** - **Expiration Date** - **CVC** (3-digit security code) - **Cardholder Name** - **Country** **SEPA Direct Debit** (for European bank accounts) - **IBAN** of the bank account - **Account Holder Name** - **Email** (for mandate confirmation) > **Note:** By selecting SEPA direct debit, you will be asked to accept the direct debit mandate. Please read the terms carefully before confirming. 4. Click **"Add"** (_Aggiungi_) to save the new payment method. 5. If you wish to set the new method as **default**, click the corresponding option (e.g. "Set as default" or _Imposta come predefinito_) next to the newly added method. 6. If you want to **remove the old payment method**, click on **"Delete"** (_Elimina_) next to the method you no longer wish to use. > **Warning:** Before deleting a payment method, ensure that you have set another one as default. Otherwise, the automatic renewal of the license may fail. ### Step 5 – Return to the Management System After completing the changes in the Stripe portal, you can close the browser tab related to Stripe and return to the management system [Easy.School](http://Easy.School). The changes to the payment method will be automatically applied to the next license renewal. --- ## What Happens at the Next Renewal Once the payment method is updated, the system will automatically use the **default method** set in the Stripe portal to charge the renewal cost at the expiration of the license. You will receive an email notification from Stripe at the time of renewal, with a summary of the payment made. --- ## Summary Operation Where to Find It Required Profile Change Payment Method Branch Management → License → Manage Your License Main Account --- ## Frequently Asked Questions **Who can access the License section?** Only the main account of the school structure, that is, the administrator account with which the [Easy.School](http://Easy.School) license was activated and registered. Coordinator accounts of individual branches do not have access to this function. **Is the change of payment method immediate?** Yes, the new payment method is saved immediately in the Stripe portal. It will be used starting from the next charge (license renewal). **Can I have multiple saved payment methods?** Yes, the Stripe portal allows saving multiple payment methods. Just set one as **default** to ensure it is used for automatic renewals. **I can't access the Stripe portal. What should I do?** Check that you are logged in with the main account and that your session is active. If the problem persists, contact [Easy.School](http://Easy.School) support. **What payment methods are accepted?** [Easy.School](http://Easy.School) only accepts **credit card** and **SEPA direct debit**. Debit cards, PayPal, or other methods are not accepted. **Can I cancel automatic renewal from the same page?** Yes, within the Stripe portal there is also the option to **cancel automatic renewal** of the license. The same function is also accessible directly from the **License** page in the management system, always via the **"Manage Your License"** button.